EuroDesk

Business Process Outsourcing

Our flexible business process outsourcing services provide the opportunity to our Clients to leverage experienced handling of end-to-end outsourced processes and execution of backoffice tasks, balancing cost, quality and control options. Eurodesk delivers supreme results whether the service is customer facing or purely transactional, it offers a valuable and budget friendly outsourcing services to companies seeking new ways to achieve high performance by controlling costs, reducing risk, fostering collaboration and increasing transparency. We innovate processes to deliver measureable business outcomes for clients in a range of industries and markets.

Services include:

- Customer care/Client contact management
- Customer contract lifecycle management (from commissioning to closure)
- A/R and A/P management
- Asset management
- Database optimization
- Order management (order taking and processing) and logistical processes
- Travel expenses and receipts management
- Administration management of agents and sales force
- Management of account closure processes and consolidation
- Procurement functions
- Business process analytics

Services

Cost-effective, multilingual, ITIL driven IT service desk able to manage your end user computing needs and coordinate on-site resources